Missing clinical information at the point of care can increase spending through repeat testing and pose safety risks. Using HINTS survey data, we estimated the relationship between missing information patient experiences and respondent characteristics. Patients reported fewer missing information experiences than EHR estimates. However, some patients were more likely to perceive missing information or repeated tests. These findings suggest an opportunity to increase patient awareness and target those populations most likely to experience missing information.

Learning Objective: Learn how patient perceptions of missing health information and repeat testing differ from health record estimates.
Identify vulnerable patient groups more likely to perceive missing health information and repeat testing.
Apply these findings to increase patient awareness of missing information as policies encourage patient engagement with their electronic health records.

Authors:

Elizabeth Danielson, Richard M. Fairbanks School of Public Health, Indiana University
Christopher Harle (Presenter)
Richard M. Fairbanks School of Public Health, Indiana University

Presentation Materials:

• Abstract/Manuscript - 1