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Description

We conducted a systematic review to assess how conversational agents have been used for chronic disease self-management. 12 studies met the inclusion criteria, which mostly focused on mental health conditions. Participants reported positive attitudes towards agents, and there were improvements on the Patient Health Questionnaire, Generalized Anxiety Disorder Scale, Perceived Stress Scale, Flourishing Scale, and Overall Anxiety Severity and Impairment Scale (p<0.05). This suggests conversational agents show the potential for supporting chronic disease self-management.

Learning Objective: Understand how text-based conversational agents have been used for chronic disease self-management and identify gaps in the existing evidence base.

Authors:

Ashley Griffin (Presenter)
University of North Carolina at Chapel Hill

Zhaopeng Xing, University of North Carolina at Chapel Hill
Saif Khairat, University of North Carolina at Chapel Hill
Dr. Yue Wang, University of North Carolina at Chapel Hill
Stacy Bailey, Northwestern University
Jaime Arguello, University of North Carolina at Chapel Hill
Arlene Chung, University of North Carolina at Chapel Hill

Presentation Materials:

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