Description
The MHS reports 70.5 million annual visits across 375 outpatient clinics, but little is known about what portion of these visits are achieved by eHealth modes and how consumers interact electronically with the MHS. Our study investigated the utilization patterns of eHealth consumers in primary care within the MHS to describe the characteristics and patterns of use by high utilizers of eHealth and low utilizers of eHealth.
Learning Objective: After reviewing this poster session, the learner should be better able to:
1) Describe patient engagement in the Military Health System (MHS); 2) Understand the utilization patterns of eHealth tools by MHS consumers; and 3) Recognize the importance of identifying characteristics of high and low eHealth utilizers to build engagement within their own practice.
Authors:
Stephanie Raps (Presenter)
United States Air Force
Presentation Materials: