Session Notes: This session does not offer CME/CE or MOC-II credit.

Abstract Body: Health information technology has not lived up to the high expectations of industry for improving the quadruple aim: improved patient experience, improved quality of care, reduced cost, and improved quality of life of the care team. The increasing frustration of providers and patients has been focused on electronic health records in particular. This panel will explore some of the potential reasons for HIT failure and describe a new paradigm for success. It will discuss how EHRs have been primarily used for capturing and storing information or for medicolegal documentation. The panel will discuss how this fundamentally misses the role HIT can play as a communication medium between patients and providers, providers and other members of the care team, and between an individual provider and him/herself over time. For HIT to reach its maximal potential to improve the lives of patients and providers as intended, HIT providers must transform the interaction between users and data. The panel will discuss how technology can assist with communication and care through an intelligent summary and transformation of aggregated and normalized data that is sensitive to the specific context in which it is needed and for the problem that is being solved. The goal is Augmented Intelligence (not artificial intelligence) by transforming and presenting all relevant data to address the current problem and by emphasizing information the user needs to know rather than information that they already know. The four panelists will speak to the problem and solution from vendor, IDN and HIE perspectives.

Authors:

Andrew Kanter (Presenter)
Intelligent Medical Objects

Ross Martin (Presenter)
CRISP

Andrew Burchett (Presenter)
Avera

Steven Lane (Presenter)
Sutter Health