Clinical research operations – from initial hypothesis to research publication and closeout – is complex, time- consuming, and resource-intensive1. The operational processes are further complicated by regulatory requirements and involvement of multiple stakeholders, from siloed teams, some of whom are external to the organization. To improve efficiencies associated with administrative and other operational processes, it is crucial to define standardized workflows across departments and create a framework of measurement based on milestones defined at the appropriate level of granularity. Doing so, provides an opportunity to improve processes, provide transparency into workflows, track operational metrics, assist with resource estimation and optimum utilization, and provide data-driven rationale to leadership for requesting additional resources. The objective of this project is to propose a clinical trials process framework that can be used to optimize research operations.

Learning Objective: 1. Create a clinical trials process framework for optimizing research operations.
2. Apply the process framework to simplify and improve workflows, track operational metrics, and assist with resource estimation and utilization.

Authors:

Pallavi RanadeKharkar (Presenter)
Intermountain Healthcare

Benjamin Chisum, Intermountain Healthcare
Kathryn Kuttler, Intermountain Healthcare

Presentation Materials:

• Abstract/Manuscript - 1